Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,242 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,242 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Apr 18, 2026

Enjoyable busy role

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Friendly atmosphere and great team work

Cons

A lot to learn but it does get easier

Co-op Response

1mo

Thank you for your 5 star rating and feedback. We're really pleased to see that you are happy working with your colleagues. Great advice for our managers and we hope that you've been able to speak up and share any feedback with your manager regarding your training too.

4.0

Apr 18, 2026

Great place

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Lovely place to work, simple retail job.

Cons

Little variety in tasks given

Co-op Response

2mo

Thank you for your review and feedback. We're pleased to see that you're content in your role and store. If you're ready for more variety and feeling that you want more of a challenge, please speak to your manager about any development or career aspirations you might have.

4.0

Apr 17, 2026

Lovely company to work for

Ccustomer service assistant

Recommend

CEO approval

Business Outlook

Pros

- lovely company ethics - staff discount 30% off co op branded - lots of overtime if wanted

Cons

- low staff ratio - often understaffed - security guards reduced which are needed in stores due to the amount of shoplifting, can become unsafe for staff sometimes

Co-op Response

2mo

Thank you for your thoughtful and balanced review. We're really pleased to see that our Co-op's ethical approach to doing business resonates with you. It's great to see that you're happy with our 30% colleague member discount too. We understand your concerns regarding safety in store and we take this seriously. We ask that colleagues and management teams report any incidents of shoplifting both on My Safety and to the police. We continue to invest in technology and resources to support the safety of our colleagues and customers and by reporting incidents, it helps us focus on where safety measures are most needed so we can make meaningful improvements.

Viewing 94 - 96 of 6,242 Reviews

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Jobs at Co-op

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