Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Apr 12, 2026

My time at the co-op

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Easy enough job, doesn't feel like work

Cons

Shift patterns can be unpredictable at times

Co-op Response

2mo

Thank you for your review and for your feedback. It's great when you find a role that doesn't feel like work and it sounds like you enjoyed your time with us.

4.0

Apr 11, 2026

its good

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Good pay and balanced work

Cons

Sometimes it can get tedious

Co-op Response

2mo

Thank you for sharing your feedback. We're pleased that you're happy with your pay and the work you do. If you are finding that some of your tasks less engaging than they used to be or repetitive, why not speak to your manager to see if there are any new tasks you can be shown, or if there are any community projects you could get involved in. This is a great way to learn more about your store and community and could help you with ongoing development and progression.

5.0

Apr 10, 2026

Decent bunch

Driver

Recommend

CEO approval

Business Outlook

Pros

Nice people steady work and hours

Cons

Salary isn’t great but ok for sector

Co-op Response

2mo

Thank you for your review and feedback. We're pleased to see that you enjoyed working with your team and had steady work and hours.

Viewing 106 - 108 of 6,243 Reviews

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Jobs at Co-op

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Co-op reviews

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My time at the co-op

its good

Decent bunch

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