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      Co-op

      Engaged Employer

      Co-op reviews

      3.7

      66% would recommend to a friend

      (6,243 total reviews)
      avatar

      Kate Allum

      73% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      6K reviews
      5.0
      Apr 9, 2026

      Good flexible part-time role with supportive team

      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly team and supportive manager. Flexible shifts and good for students or part-time work. Easy to learn tasks and decent hourly pay. Opportunity to work in different stores and gain customer service experience.

      Cons

      Shifts can sometimes be inconsistent and depend on store needs. Work can get busy during peak hours. Limited career progression in part-time roles.

      avatar
      Co-op Response
      2mo
      We're so pleased to see that you are working within a friendly team and that you have a supportive manager. It's great to hear that you're happy with your shifts and with your pay. If you're looking to develop your career with us, we recommend that you visit both the Co-op Colleague Hub to find the Own Your Development section, and also the internal careers site to see what opportunities are available right now. If you can't find anything that interests you, you can always sign up for job alerts and be among the first to hear about opportunities in your area.
      4.0
      Apr 8, 2026

      My Experience

      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's nice working with the team and learning new tasks everyday on how to handle online orders, reductions and providing excellent customer service.

      Cons

      Our store is busy so it's a lot running here and there but it's good to have transferable skills working in a fast-paced environment.

      avatar
      Co-op Response
      2mo
      Thank you for your review and feedback. We're so pleased to see that you're enjoying your role at Co-op. Our stores are great environments for learning new tasks and gaining valuable transferable skills. Many of our colleagues that started in a store role have gone on to progress their careers, and they tell us that being a Customer Team Member provided them with a solid foundation for their development.
      5.0
      Apr 7, 2026

      Great for personal growth

      Paralegal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program, lots of support and great for personal development

      Cons

      Not many as of yet, always lots of work to do.

      avatar
      Co-op Response
      2mo
      Thank you for the 5‑star rating and for sharing your experience at Co‑op. We’re really pleased to hear that you’ve found the training and support valuable and that the role is helping with your personal development. We appreciate your feedback and wish you continued growth and success with us.
      Viewing 109 - 111 of 6,243 Reviews
      Related searches: Co-op jobs | Co-op salaries | Co-op benefits | Co-op interviews
      ReviewsCo-op reviews

      Glassdoor has 6,711 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.