Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Apr 5, 2026

Lovely people

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Nice store team enjoy my job

Cons

Can be stressful but always someone there to help

Co-op Response

2mo

Thank you for your amazing feedback and review. It's great to see that you have a supportive team and manager and that you're enjoying your time with Co-op.

2.0

Apr 4, 2026

not the best

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

some good colleagues and good discount

Cons

always doing everything alone, lazy managers

Co-op Response

2mo

Thank you for your review and feedback. We're sorry to hear of your experience, if you feel that there is something more we should know please use the former colleague contact form at colleagues.coop.co.uk/contacts and we'll look in to it.

4.0

Apr 2, 2026

Great place to start your career

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Helps build confidence, allows for lots of social interactions, very diverse roles within the job, comes with lots of opportunities

Cons

customers can be abusive and degrading rather regularly especially towards women which creates a negative working environment

Co-op Response

2mo

Thank you for your review and feedback. We're pleased to see that you're enjoying your role with Co-op and the variety working in store can bring with it. We're so sorry to hear of your experiences with some of your customers, no colleague should be subject to abuse or feel degraded. Please speak to your manager to make sure that these incidents are reported on My Safety, and where appropriate to the police.

Viewing 112 - 114 of 6,243 Reviews

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Co-op reviews

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Reviews by job title

Lovely people

not the best

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