Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,244 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Mar 11, 2026

The best company to work for

Colleague team member

Recommend

CEO approval

Business Outlook

Pros

Great team Prompt payment Worker welfare is top notch It serves the community It abides my laws that protect workers

Cons

Haven’t experienced any Security measures to curb people that just come in and steal from the store.

Co-op Response

3mo

Thank you for taking the time to leave such a positive review. It’s brilliant to hear that you feel supported by your team, value our focus on colleague welfare, and enjoy the difference we aim to make in the community. Feedback like this means a lot. We also really appreciate you highlighting security. Keeping colleagues safe is a priority for us, and your comment reflects why our Safer Colleagues, Safer Communities work continues to be so important. Through this we’re investing in new interventions, working closely with local communities, and strengthening partnerships that help protect colleagues and reduce incidents in and around our stores. Thanks again for your kind words and fabulous five star rating, we’re glad you’re part of the Co‑op.

3.0

Mar 10, 2026

Good for first time job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay, and staff discount

Cons

No structure and couldn’t book holidays

Co-op Response

3mo

Thank you for your review and feedback. It's great to see that you were happy with your pay and with Co-op's 30% colleague member discount.

4.0

Mar 10, 2026

Good place to work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good job to fit in with studies

Cons

Jobs can seem uneven between colleagues

Co-op Response

3mo

Thank you for your review and feedback. We're pleased that you're able to work flexibly around your studies. Please speak to your manager if you have any concerns about the allocation of tasks in store.

Viewing 145 - 147 of 6,244 Reviews

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