Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (654) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great people and place to work" ((in 271 reviews)); "Great team members and colleagues" ((in 246 reviews)); "Good Benefits for pensions and flexibility" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 363 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 87 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,228 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Jan 27, 2023

Excellent workplace

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Flexibility excellent work life balance

Cons

I do not have any bad comments

Co-op Response

Thank you for leaving a review. However, we believe this may have been left in error. Our Co-op is based in the UK and we have no affiliation with Co-op in the USA.

3.0

Jan 26, 2023

Ok

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Working locally can walk in to work

Cons

Late hours. Horrible customers and lots of theft

Co-op Response

Thank you for leaving a review. However, we believe this may have been left in error. Our Co-op is based in the UK and we have no affiliation with Co-op in the USA.

5.0

Jan 9, 2023

customer service agent

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

works well with your schedule

Cons

The management was fine no downside

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