Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (655) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great people and place to work" ((in 271 reviews)); "Great team members and colleagues" ((in 246 reviews)); "Good Benefits for pensions and flexibility" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 363 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 87 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,229 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Jun 3, 2026

Great culture and collaboration, but promotion hurdles exist

Platform engineer

Recommend

CEO approval

Business Outlook

Pros

- Great workplace culture - Collaborative Environment - Colleague member benefits

Cons

- Promotion process can hinder progression

Co-op Response

1w

Thank you for taking the time to share your feedback and for your continued contribution over the past five years. It’s great to hear how much you value the culture, collaboration and colleague benefits. We also appreciate your comments on progression. We’d encourage making the most of career conversations with your manager to share your aspirations, as well as exploring opportunities on our internal careers site. Having regular discussions about your development can really help open up the right next steps. Thank you again for everything you do as part of the team.

4.0

Jun 2, 2026

Good pay and management, but holiday booking is tough

Hgv class 1 driver

Recommend

CEO approval

Business Outlook

Pros

Good money Leaves you alone Overtime Good management

Cons

Sometimes hard to book holidays Some benefits is good but could improve Different times every week

Co-op Response

1w

Thank you for sharing your review and experience of working with us. We're so pleased to see that you are happy with your pay and the opportunities for overtime. We're also glad to see that you are feeling supported with management and that you have autonomy in your role. We understand the complexities of some of our schedules in our depots and processes for booking holidays. Please speak to your manager if these are becoming a greater concern for you. We'd also appreciate your feedback on what other benefits you'd like to see, you can raise this with your colleague voice representative or share your opinion on Talkback.

4.0

Jun 2, 2026

Retail experience with no notable issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Standard retail company customer team member

Cons

Nothing too much in particular

Co-op Response

1w

Thank you for taking the time to submit your review and feedback, we really appreciate it.

Viewing 22 - 24 of 6,229 Reviews

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Jobs at Co-op

Blairgowrie, Scotland

Warehouse Operative - Day Shift

Warehouse Operative - Back Shift

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great culture and collaboration, but promotion hurdles exist

Good pay and management, but holiday booking is tough

Retail experience with no notable issues

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