Co-op reviews

3.7

66% would recommend to a friend

(6,229 total reviews)
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Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people easy going atmosphere

Cons

Hours didn’t suit me too many late nightz

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Co-op Response
1w
Thank you for your feedback, it’s great to hear you enjoyed the friendly and easy-going atmosphere. We appreciate your comments on working hours, and we hope that you discussed any concerns about your working pattern with your manager at the time you were working with us.
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

None. None at all honestly.

Cons

Too much stress, mismanagement, and lack of regard for safety.

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Co-op Response
1w
We're sorry that you feel this way and we hope that you spoke to your manager about your concerns when you were working with us. If there are any issues that you feel we should know about, in particular any concerns with safety, then please use the former colleague contact form at colleagues.coop.co.uk/contacts
3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility Annual leave Work life balance

Cons

Too many processes and governance Senior executives leaders constantly changing strategy Some teams can be a bit archaic - not all teams work the same Re structures every few years - once this happens to you they do not care about you at all

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Co-op Response
2w
Thank you for sharing your feedback and for your 10 years of service with Co‑op. We’re pleased to hear that flexibility and work–life balance stood out during your time with us. We also recognise your concerns around frequent change, governance, and inconsistencies across teams. We’re sorry to hear that restructuring left you feeling unsupported. That’s not the experience we aim to provide, and it highlights how important it is that change is managed with clarity, care, and respect. We encourage open conversations with line managers and People teams during periods of change to ensure support is understood. Thank you again for taking the time to submit your review.
Viewing 25 - 27 of 6,229 Reviews

Glassdoor has 6,696 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.