Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,253 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 18, 2026

Good placeholder

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Pays the bills, Customer facing Conflict and Human Management

Cons

none i can think of

Co-op Response

5mo

Thank you for taking the time to submit a review and for your fabulous five star rating.

5.0

Jan 16, 2026

Good Staff

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours for students — help accommodate you during studies

Cons

Can sometimes be tedious - same tasks everyday Sometimes can be understaffed during busy days - making the work harder and more stressful

Co-op Response

5mo

Thank you for taking the time to share your feedback and for your fantastic five star review. We're pleased to see that we were able to support you through your studies. If you have any concerns about workload or staffing in your store, please raise with your store manager.

5.0

Jan 16, 2026

Coop

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Co-op is a people-focused company known for its strong community values, ethical practices, and commitment to fairness. It promotes a supportive working culture and aims to make a positive difference both locally and nationally.

Cons

Some processes and systems can feel slow or outdated at times.

Co-op Response

5mo

Thank you for your review and fantastic five star rating. We're pleased that you share the Co-op values and can see the difference we strive to achieve every day.

Viewing 265 - 267 of 6,253 Reviews

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