Complete lack of understanding what it's like to work and run a store from the upper management out of store. What they expect you to do in an average week against the amount of hours you are given to do these tasks is a joke. Let alone serve customers to an acceptable standard. Even with working 60/70 hours a week it was not possible. The complete lack of reward for store managers for achieving any goals set is appalling. The way managers have been treated over the past year or 2 regarding pay is also a joke also. Pay rises for lower levels and nothing for managers and they wonder why motivation and moral is at an all time low... I sat in my last managers meeting a couple of months ago looking around, never have I seen such depression in one room, I thought I was at some kind of rehab class. Something needs to happen quick to what was a good company to work for or there won't be anyone left.
