Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 271 reviews)); "Great people and place to work" ((in 265 reviews)); "good benefits and school prgrams" ((in 176 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "Some managers are awful and make you hate your job" ((in 199 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 50 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,253 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Jan 15, 2026

Good employer

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Two breaks when you working 8h, timely rota, holidays accepted, and requests for days off and working availability respected.

Cons

Work is every day almost exactly the same, but hard to expect anything else from the shop.

Co-op Response

3mo

Thank you for taking the time to share your feedback with us. We're pleased that you are happy with your working arrangements and the generous holiday allowance here at Co-op. Please talk to your manager about any concerns you have. If you feel that you can't discuss this with your manager then you could talk to your operations manager or contact our HR team - log into MyHR and use the Ask Bobbi feature for advice on how to get the help you need.

2.0

Jan 13, 2026

Stressful workload

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good staff and general vibe.

Cons

Few hours contract, lone working, stressful customers, burnout overworking, cannot take full brakes at times, not much training, shoplifting and crime so high , feeling unsafe at all times even whit cameras .

Co-op Response

5mo

Thank you for taking the time to leave a review. We're concerned about the issues you've raised and for your well-being. Please speak to your manager or your operations manager about how you are feeling so that they can support you. We would also like to remind you that you can use our Colleague Support Programme at any time free of charge for access to a range of services to support your physical, emotional and mental well-being.

4.0

Jan 13, 2026

So far, so good

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

A lovely place to work

Cons

Atimes, the tasks could be overwhelming for an individual

Co-op Response

3mo

Thank you for taking the time to submit a review. We're pleased to see that you love working at Co-op.

Viewing 271 - 273 of 6,253 Reviews

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