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      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      33% would recommend to a friend

      (3,024 total reviews)
      avatar

      Andrew C. Florance

      31% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,024 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Jul 23, 2015

      High turnover, entry level job w/ little to no growth opportunity

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, good training and a paycheck with solid experience to put on your resume when you're finding another job. Lower level management is great although they are not able to do much to help their employees because of upper management.

      Cons

      This job itself is a unfairly metric based and upper management has time and time again proven they only care about whats best for the company. They've made so many negative changes to the sales structure that end up taking away promotions and doing nothing to compensate employees for lost commissions. You have to work harder for equal or less commissions because of these changes. The turnover is insanely high, most reps end up quitting once they realize what they've really gotten themselves into. Upper management claims to want inside and outside reps to get along yet they want them to sell the same products leading to a cutthroat nature where reps are going after the same business and getting sales stolen because the markets are so bare. Also, the same people are so tired of getting calls for no reason and you have to take it on the chin due to unrealistic metrics. The only type of person I would recommend this job to is a 22 year old college student with no experience who needs something to put on their resume, stay for about 6 months and collect paychecks, then go find better opportunities.

      avatar
      CoStar Group Response
      10y
      We are thrilled to hear you were able to enjoy the “World Class” benefits package we offer to our employees as well as be able to take a solid training experience along with you to help further succeed in your career endeavors. I am glad you mentioned the paycheck was a Pro as we pride ourselves on the market competitive commission plans we have in place. So thanks for pointing out the positives as we really take extra steps in making this an enjoyable environment that rewards those who are serious about taking advantage of our career path. Hopefully you were able to join us in our team building experiences the past year, such as the “All you can eat crab cruise”, the “Dinner and a Movie night out”, the “Top Golf Party”, the “March Madness Contest”, the “Holiday Grab Bag”, and the many team lunch outings. We are sorry to hear you were not satisfied with the target expectations we have put in place to assist our employees in succeeding both financially and professionally, though metrics are standard for any sales role. We have taken the behaviors of our top performers and tried to share them with the rest of the floor, hoping they too will adopt the activity levels of those excelling in the role. We have been very pleased to identify these top reps and quickly move them through the career path. Because of this, we were able to offer 40 promotions for the year 2014 out of group whose average size is 60 sales reps. With all of the dynamic growth the company has been experiencing through acquisitions, it has opened up tremendous opportunities for those who have excelled in their role. This rapid growth also brings temporary overlap of efforts in a given market. We believe we have mastered the process of fully integrating acquired salesforces within our own, resulting in the promotion of 30% of our inside sales team to the field sales team. These reps are now benefiting from even greater training and earnings. We have yet to see oversaturation in any markets, and these past few months have been the biggest months in sales that Costar has ever seen.
      2.0
      Aug 15, 2014

      Six Months Later, Still Happy I Left

      Senior research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great vacation, vision and medical benefits, generous company 401K match, aesthetically pleasing office environment. I learned how to write sale comparables and talk knowledgably about commercial real estate with people on every side of the business.

      Cons

      The company culture, particularly in the DC Research office, is toxic. Much of that comes from the company's structural disorganization and inability to hire and retain strong leaders at the VP level. The metrics system (i.e. bonus structure) is only minimally overseen by HR (and even that is an improvement over what used to be). Managers, whether promoted from within or recruited from outside, have very little control over their sections and are essentially mouthpieces/puppets for upper management. Advancement is highly dependent on your manager and director being willing to advocate for you - without their support, even a lateral move is difficult. Like many former CoStar employees, I left with a mild case of professional PTSD.

      3.0
      Mar 7, 2013

      Not too bad but frustrating

      Research photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits The pay isn't too bad Flexible managers Car

      Cons

      Managers never clear about what projects you're doing. You're sent all over the place without much notice, sometimes overnight. The job is very "quota" specific, you think you're coming in to do GIS but you are pushed to get numbers which gives you a feeling like you're a car salesmen. The push to get numbers effects the quality of the work and job satisfaction. Spend half a year looking for sales/lease buildings which kills your numbers...and income.

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