CoStar Group reviews

2.7

34% would recommend to a friend

(3,014 total reviews)
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Andrew C. Florance

32% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,014 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Nov 16, 2018
Recommend
CEO approval
Business Outlook

Pros

It's clear to see that your colleagues are just as miserable as you are, so there is a sense of camaraderie when yet another unreasonable change to your work responsibilities and schedule comes down the pipe. You genuinely feel happy for people when they announce they've found another job, which happens just about every day since everyone is constantly job hunting, instead of making pointless calls.

Cons

None of the work you do is relevant or meaningful, since it's discarded all the time. Calls are judged based on whether they meet the 90 second mark or not, before all else, so good calls where you get deals and comps, or new listings don't count if they are less than 90 seconds. Prepare to watch all your hard work be disregarded because of time difference of even a single second. Emails do not even count at all even though that is where you get some of the most useful information. Market portfolio assignments change like the wind, and if you get a good manager, prepare to kiss them goodbye because it's almost as if having an endless parade of managers is mandatory. Management always changing their mind, and all they care about is how busy you look on paper not what is actually happening. Get ready to be insulted and abused by clients on the phone who threaten to report you for stalking and harassment, but you will have no choice but to call them again the next day. All performance is judged on delusional metrics and calls you make frequently disappear from the spreadsheet, making you look worse than you actually did.

1.0
Aug 16, 2018

Wasps Nest - Buz Buz

Recommend
CEO approval
Business Outlook

Pros

Office, a few managers are great (not many), benefits, pay (thanks to the Virginia Government)

Cons

Making so many calls to angry individuals that your ears will be ringing for the rest of your life. Most managers cannot spell, speak or actually think. If you cheated your way though high school and drank you way through whatever state college you barely attended, you would be a perfect employee or manager. The upper management looks at a glitchy board to attempt to accurately evaluate researchers performance when all they are doing is increasing the likelihood that employees will cheat to keep up with silly metrics. The Richmond office is filled with mostly 20 year olds and it feels like high school all over again. However, CoStar is easier than any AP class I ever attended. I am not sure if anyone else in the company even knows what AP classes are. Also, the headsets pulled hair out of your head because you wore them so much. The girl next to me had a bald spot thanks to CoStar. At least she is one less hair closer to her next halloween costume.

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CoStar Group Response
7y
It sounds like you are having an issue with your manager. I encourage you to reach out to your director or Human Resources so that we can discuss your concerns further and help you.
2.0
Jun 25, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay is good for the work/life balance and not needing a brain to be a researcher. Office is nice and has free snacks and drinks. Your co-workers are great because you are all suffering together so it's almost comical and they'll drink till you forget the work day with you when you clock out. You can easily call in whenever you want as long as your numbers are in good shape.

Cons

These brokers are tired of talking to us once a month. It's not the most important 3 minutes of the month for them, it's the most annoying. Management is constantly shoving calls down your throat and they never have any real advice when you ask questions about talking to clients, they just say BRAND. It's not all their fault though because it comes from above them. From people who don't really have an idea and just care about their numbers rather than the people who work for them. If you're desperate for a job, you can suffer through a really tough year, but look elsewhere. I saw the bad reviews when I got hired and thought it wouldn't be terrible, but it was a mind numbing experience that I am glad is behind me.

Viewing 100 - 102 of 3,014 Reviews

Glassdoor has 3,106 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.