CoStar Group reviews

Unfortunately none of the above will matter. The job itself is quite simple. Talk to people and do research to ensure product is accurate. However the metrics which is the main focus of your job will not allow you to ensure the product is correct. You will instead spend your day trying to get people to stay on the phone with you long enough to meet the ridiculous call goals. Instead of spending the time to research your market to make sure everything in the product is correct. People will complain about you calling monthly they will politely ask you to call less often or go to their website, they will hang up on you, they will curse you out, but it does not matter you will call them again next month. If you do not meet the metrics you will be fired. Every one there is scared that they will not have a job the next week due to not meeting the metrics which change monthly. There is no room for advancement. You will be so stressed out from work your life outside of work will suffer. Senior management is aware, they send out "anonymous" surveys but nothing changes. Your direct supervisor has no control neither do the managers over them. It all comes down from the top. Where their idea of fixing it, is sending out catch phrases to help "brand" the company better. In most cases these taglines are a misrepresentation (lie).

Exceeds traditional hours of work