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      CoStar Group

      Engaged Employer

      CoStar Group reviews

      2.7

      33% would recommend to a friend

      (3,028 total reviews)
      avatar

      Andrew C. Florance

      30% approve of CEO

      37% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.1

      Diversity & inclusion

      2.7

      Work/Life balance

      2.7

      Career opportunities

      2.4

      Culture & values

      2.3

      Senior management

      CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,028 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 26, 2017

      Look for Other Employers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have made some good friends there. Nice office space at HQ, especially for a glorified call center. Some employees are very bright and committed and try to do the best job they can despite the insanity of a "metric driven" company.

      Cons

      This job sucks the life out of you. The average of 90 seconds per property for validation and translation & migration into their new "database", every minute of every day. Lets be clear, not a few hours, half day or a day; but every 90 seconds for 8 hours a day. Take a break to get coffee or especially lunch; and that puts you behind. It's hard to take pride in your hard work when management always makes you feel like your best is never good enough. The wrong people (the kiss-upers) usually get praise and promotion; not us who are really the hard workers. This company is all about the numbers by ANY means necessary.

      avatar
      CoStar Group Response
      9y
      Thanks for leaving a review here. Research is essential to CoStar’s mission and we deeply appreciate the value that you created during your time with us. We know that calling can be challenging but our metrics are carefully designed to help researchers excel and to deliver value for clients. In the end, calling often generates information that simply could not be obtained any other way.
      1.0
      Feb 26, 2017

      CoStar: Your Trusted Source for Fake Reviews

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. The fake reviews are easy to spot, since they are always 4 stars (5 would just be too unbelievable I guess); they never, ever mention employee morale, which is bizarre if you read the rest of the reviews on here; and the read as if they were written by a brainwashed robot, a bad PR agency or a cult member...six of one, half dozen of the other. Don't think they're fake? Keep reading...people know people who were recuited to post 'em. 2. Office space is nicer than your average cult of personality. 3. Speaking of Office Space, you will often feel like an extra in that fine, fine film. 4. Free snacks! The Kool Aid is delicious. 5. The metrics are great for calculating when you'll get fired or go nuts. 6. The real reviews are hilarious! I've counted at least 2 comparing the job to being a galley slave chained to an oar, and several mentioning prison. Good times.

      Cons

      1. Any company that allows the number of reviews citing the same problems to go on and on for years, and the high turnover associated with them, without changing its fundamental business practices is run by idiots. 2. Any company, especially one focused on accurate data, which trots out fake reviews as a solution to this problem instead is a giant hypocrite. And also run by idiots (see #1) 3. You will feel like you're under surveillance all the time. Seriously, part of me suspects CoStar is tracking these keystrokes right now. 4. There is a completely pointless culture of formality. I'm pretty sure people have been fired for not wearing a tie while enjoying the free Kool Aid and posting their fake reviews. 5. Everyone says the products are good, and I agree they are impressive. But they would be twice as good if you stopped burning out employees and sending them running to your competitors.

      avatar
      CoStar Group Response
      9y
      We’ll be clear, we do not under any circumstance encourage employees to leave false reviews on Glassdoor. If someone is doing so, it’s not in line with CoStar’s values. If you know it’s occurring please let us know immediately so we can stop it. You can reach out to hrdepartment@costar.com, call our ethics hotline, or contact our ethics officer Jon Coleman and we’ll investigate.
      1.0
      Feb 24, 2017

      Certainly Don't Recommend working here!

      Property administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of people I worked with were nice. Fairly close to larger shopping centers.

      Cons

      a) Staff are talked down to and belittled. b) Bonus are completely unachievable. (especially due to the new calling metrics and the 4 branding statements your require to regurgitate back to customers you have been working with for years - enraging with wasting their time them off with your droning & boring statements) c) I have seen untalented people and cheats get promoted because they say the 'right' things. d) Feedback is not listened to. e) The upper management resent the staff and treat the foot soldiers like scum. f) Most people are looking for a way out.

      avatar
      CoStar Group Response
      9y
      Thanks for your review and your time with us. We appreciate the value that you added to the company. Our metrics and marketing tools are designed to help researchers excel and deliver value to CoStar and our clients. We actively engage with all teammates and employees through manager 1:1s, company and group-wide surveys and Glassdoor. You’re being heard!
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      ReviewsCoStar Group reviews

      Glassdoor has 3,120 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.