CoStar Group reviews

2.7

33% would recommend to a friend

(3,028 total reviews)
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Andrew C. Florance

30% approve of CEO

37% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,028 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 29, 2016

Territory Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to make a ton of money. Benefits are pretty good plus healthy food options. Pretty much a laid back environment. Good opportunities to move within the company .

Cons

Quotas and metrics are changing. Sales training is useful to close deals, but not effective in in really developing quality sales reps.

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CoStar Group Response
9y
Thank you for leaving a review! We’ll take your feedback forward.
4.0
Nov 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Trusted you to do the work and report back every evening. Freedom to go about doing the work at times that suit you as long as it was done.

Cons

Little structure, although this could be seen as a positive.

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CoStar Group Response
9y
Thank you for your time with us! Field Research is a highly independent and essential role that provides our clients with crucial information, we appreciate your work.
3.0
Nov 21, 2016
Recommend
CEO approval
Business Outlook

Pros

-Honestly, the coworkers I've made at CoStar are some of the best I've ever encountered! Such a young office vibe!! Most are in their 20s to early 30s. -True Story: Directors,Managers, Trainers are actually nice it's just that HQ in DC makes them do things even they don't want to do. Director of Bay Area Research is the nicest and sweetest person ever! If he were CEO no one would ever quit and researchers would be super happy! -Decent pay -Company pays for your parking in the garage -Sponsored Events: SD Padres, Del Mar Races etc. -Easy to fake a 2 hour lunch... Just say you "forgot" to clock-out or don't save your clock-out

Cons

LORD HAVE MERCY! Where do I even begin? -First of all, THE METRICS! Who in the world even placed them in charge?!obviously they have never had a portfolio. Constantly changing metrics so you can't keep up. (10) 2 minute calls...next time 45 minute total talk time... You know we're just going to super long messages and circle the phone options 100 times.... -As a research you have to ANNOY the living daylights out of brokers, property managers, county assessor personnel by calling them 20000x a day. -HEADS UP HQ: 110% of us workers are cheating... DUH! As if it's not obvious enough. Leave us alone to do web updates. Brokers hate us calling.... That's why we circle the phone options for hella long and pretend to be talking even though no one is even on the other line ha ha just so we can meet the metrics! -All of the researchers learned how to game the system from our seniors and even managers because they know they're in hot water if their team doesn't make their numbers. -All the employees gather around the break room to discuss which one of us is quitting next. Once one of us gets hired elsewhere we know there's light at the end of the tunnel.... We mostly like our managers though, that's why we leave one-by-one to be considerate. Company has a high turnover, I can't even name one coworker that I know that wants to stay until retirement. Only the people who have worked there for super long now and have families to take care of are stuck. I feel bad because they're all so nice.

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CoStar Group Response
9y
We’re genuinely surprised by the behavior you’re describing and know from the extensive data and quality assurance efforts we perform that what you’re describing is very rare. We’d appreciate learning more and encourage you to reach out to hrdepartment@costar.com or a manager you’re comfortable speaking with so that we may help improve your work environment.
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Glassdoor has 3,120 CoStar Group reviews submitted anonymously by CoStar Group employees. Read employee reviews and ratings on Glassdoor to decide if CoStar Group is right for you.