Pros
The training process is pretty good; however, follow up training needs to be better conducted especially once new hires are on the floor by themselves. The company offers many snacks and some drink options. The gym is a nice perk too. CoStars provides good benefits for its employees and other fun things such as the company party, Thanksgiving lunch, and catered brunch sometimes. It is a good place to start for someone who is interested in commercial real estate and wants an entry point into the industry - I've heard multiple success stories of individuals leaving and working for one of their clients. Some opportunities available for upward mobility but the time frame is unrealistic. The company is very young and hip, so it is easy to find someone who shares your interests. Paid holidays are great, but there are only 9 of them, and the week is capped at 40 hours.
Cons
To sum up, the ideal candidate for this role is someone who enjoys being on the phone all day; making dozens of dials per day; is not bothered by a tedious work week; and needs metrics to guide his/her day. *The job description for this role is extremely misleading and is false advertising. This job is completely cold-calling, and even when you continuously talk to your clients, they still do not want to talk to you half the time. Telemarketer would be a better position title than Research Associate. Not much research is involved in this role. A typical day includes making 30+ dials while barely getting anyone on the phone, and the metrics to meet are unrealistic. This position is very metric driven to the point where I feel unmotivated because unreachable standards are expected, unless you're the exception. The role is extremely tedious, and an individual without a bachelor's degree could easily perform the responsibilities of this position. Upward mobility is a long-process because an RA II does not do anything differently than an RA I does. The management is continuously changing their expectations and do not act quickly on the feedback they receive and often micro-manage. The pay is not negotiable, and hourly wage is not ideal especially when you get scolded for being under or over 40 hours a week. Vacation time accrues so slowly and makes it hard to have any time-off. I cannot thoroughly explain my frustration or disappointment with the research associate role in just text. It is obvious to me why the turn-over rate is so high for this company. After reading other reviews, I think many of them seem pretty accurate. I would definitely NOT recommend this company to a friend.
