CoStar Group reviews

2.7

33% would recommend to a friend

(3,022 total reviews)
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Andrew C. Florance

31% approve of CEO

38% positive business outlook

CoStar Group has an employee rating of 2.7 out of 5 stars, based on 3,022 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoStar Group employee rating is 22% below average for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 11, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a bit of a cliché but the people genuinely do make it worthwhile coming into work every morning.

Cons

After being told for months that there wouldn't be any plans to close the Glasgow office - our suspicions were confirmed yesterday when we were told that there is a 'proposal' to shut the office by the end of August and make everyone redundant. A lot of people suspected it but there has been absolutely no transparency between the Glasgow & London offices. No trust between employees and upper management either. As well as people losing their livelihoods, the clients will also suffer as well. The researchers in London simply aren't up to the task and have proven this time & time again when Glasgow are asked to fix their mistakes (without even a thanks!). CoStar have always said they're a company who sell data - well the data side of things is about to take a massive dip in quality. Regarding the job itself.: Ridiculous metrics that seem to change more than the weather in Glasgow. All decisions come from the US which means the management in Glasgow are powerless and have to do as they're told. Dishonest upper management. No incentives or motivation within the office. For over a year Glasgow has been treated as the ugly sister of CoStar.

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

The salary and the hours are terrific for an entry level position and some of the people that work there are absolute gold. They are incredibly undervalued despite their knowledge and first class effort. The work life balance is unbeaten as you are 9-5 and there is no overtime. Salary, hours and work/life balance are fantastic.

Cons

There are many people who will have nothing good to say about working at Costar. That is not me. There were some positives. Unfortunately, the technical side of the job and the people in charge are not two of them. Senior management utterly detest the people that work for them. That may sound drastic but that is the way everyone in there feels. Do not, under any circumstances give feedback to those in senior management, your opinion does not matter to them. And if you dare to question anything about how the company is run, then you are met with fire and fury. And if you have the audacity to come up with your own idea, then you will be managed out the door. Senior management often came to the office and gave guest lectures to the staff on what was expected. Managers from America would come over, walk around looking down their noses at people and then leave. The disdain they held for certain people never ceased to amaze myself. High quality management is not in abundance at Costar. To be a manager in Costar you must have first class skills in sending emails, compiling spreadsheets and talking to your staff as if they are dirt. Being flexible with the truth is also a huge positive. Working for Costar was akin to mental molestation. Everyday you worked in that office, a small part of your soul disappeared. All they cared about was how quickly you could get to your desk and how many calls you could make. When 5 o clock arrived the mass exodus for the door was a sight to behold. The only thing lower than managements opinion of staff is the morale of the office. If it reached rock bottom then it will have signifcantly improved. There is no energy. No life. No soul. It's like a graveyard for the living. The actual job itself on a day to day basis is repetitive, boring and soul destroying. You can feel your IQ dropping after every call. If you want your enthusiasm, ambition and love of life stolen from you, then this could be a career step for you.

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CoStar Group Response
8y
Thank you for your time spent with CoStar in Glasgow. Our management teammates are deeply engaged with their teams. We’re constantly gathering feedback from all researchers. Our metrics and procedures are the result of years of refinement and testing, across the US and UK and drive data consistency and cohesion. This enables us to deliver a unified platform to our clients. Calling is a crucial part of the role, which has proven time and again to be one of the most effective ways to gather data for our products. Creating a strong culture at CoStar is key and with our workshops, all hands meetings, happy hours and guest speakers we are promoting transparency and teamwork. We want every CoStar employee to be engaged with their role. Thank you for your feedback and good luck in your future roles.
1.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Just like the infamous White Star Line, there's a feeling of luxury, the job has at first glance, a high wage. The job is 9-5 Monday to Friday, in an accessible city centre location. The hours are extremely attractive.

Cons

The arrogance that this company is unsinkable is driving it to its own destruction, full speed ahead. No notice is taken of staff who are thrown over board at a whim and are drowning in frankly, ridiculous and pointless targets. The management are blind 'Yes' men, ignorant of the on going issues that the company is about to go down by the nose. Just like a sinking ship there is utter chaos; constant frantic change and no leadership. Staff are miserable, treated like third class passengers, completely worthless without any value placed on them or their suggestions. Clients are being harassed, as staff are told to phone them, threaten them, use sale tactics and hit call targets despite continuous complaints. A frustrating and demoralizing set of working conditions. If the opportunity comes to abandon ship staff are off as quick as possible with staff leaving sometimes 2 a week. If a lifeboat comes in the form of a new job, I like any other employee, will be onboard before the company swallows me and my morale like the bitter cold North Atlantic.

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