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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      3.8

      75% would recommend to a friend

      (3,412 total reviews)
      avatar

      Todd Kahn

      86% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      May 21, 2012

      Great discount, but not a great place to start a career.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discount Teamshare bonuses, but only if the store makes its goal Learn effective selling tactics Looks good on a resume Products are interesting and fun

      Cons

      Leadership is very manipulative Few to no internal promotions Turnover is very high Favoritism is both rampant and blatant Secrecy and deceit from management There are no rewards for personal performance, only store performance Store managers will hire a friend of an employee in order to give an employee the

      4.0
      May 19, 2012

      Satisfying workplace

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coach is a very employee friendly workplace. I feel they respect their employees and offer many ways to succeed and grow.

      Cons

      As with any retail job, the hours are sometimes less than ideal - nights and weekends. This is not the fault of Coach, but a reality of working in retail.

      4.0
      May 18, 2012

      Nice part-time job for a mom.

      Part time sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coach is one of the most organized retail companies I've ever worked for. It shows up everywhere, from hiring to training to managing. I believe that this takes pressure off managers and associates because everyone is always aware of what is expected from them. There is excellent communication between mangers and associates. Everyone is treated with respect. I work here part time to earn a little extra for my family in evenings and some weekends. It is the perfect job for part time, and the employee discount is very generous (40-50% off and 65% off for items that are being discontinued). I am impressed by the fact that most of the women that work at the store have been there at least 2 years, and quite a few have been there at least 5 years - highly unusual in retail!

      Cons

      I'm really not crazy about the dress code. Black and white is not my thing. I look like a food server at a banquet. But it also takes some pressure off when I'm getting ready for work because I never have to think about what to wear. Also when I buy clothes I've eliminated that "for work" category and can buy more play clothes. So I guess this is a half-hearted complaint...

      Viewing 3259 - 3261 of 3,412 Reviews
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      Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.