Coach reviews

3.8

77% would recommend to a friend

(3,410 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 28, 2017

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on products is about it

Cons

Terrible management that will play favorites; Coach only wants people who look and dress a certain way (and no, I do not mean professionally; they want little fashionistas); bonus is scewed to hurt lower level employees

3.0
Jan 7, 2017

Glad its finally over!

Recommend
CEO approval
Business Outlook

Pros

When i first started working for coach i loved my job & the company. The product is beautiful and amazing! And yhe COMPANY culture was great! The discount is good if you can use it! Great benefits and bonuses!

Cons

The STORE culture however is an entirely different game. I relocated with the company after basically being promised to be one of the first ones to be considered for a promo. But let me tell you. NEVER relocate for a company if they are not going to offer you the change in title to go with it. Managers LIE LIE LIE & LIE instead of telling you the honest truth about what you need to improve on. They make promises to get you to do what they want. & they use you.Ive seen it happen over & over to other coworkers looking to move up. & unless you literally kiss their butts & become buddy buddy your not moving up anytime! They dont value true talent here because managers do not have the skills to develope talent. The people that are managers GOT LUCKY. They want you to work there for 4-7 years as a SALES ASSOCIATE before they give you an entry level assistant manager position with low pay. at my last store mamagers managed like rookies. Except a selet few. I loved this company & i am disapoonted that i had this experience. I made alot of sacrafices for this company & they dont appreciate anything.

3.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Coach has many great perks such as their discount, in-house amenities and their new space in the Hudson Yards is breath-taking.

Cons

Cons: majorly more cons that pros. Coach does not value their employees. During their 2016 lay-offs, (even though the company was on target with their earnings) they laid of a huge amount of people that were major contributors. There are people that are vile and should not be in the creative field or have people interactions at all that still have positions within the company. How this company is swimming in international waters with the other big fishes is beyond me.

Viewing 34 - 36 of 3,410 Reviews

Glassdoor has 3,751 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.