Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,757 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Coach to a friend and 68% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (80) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 237 reviews)); "Good pay id willing to work hard" ((in 191 reviews)); "Great team and people there" ((in 178 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 97 reviews)); "My direct team was great and tenured" ((in 97 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 152 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 139 reviews)); "long hours and it is retail" ((in 102 reviews)); "And no work life balance." ((in 74 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 71 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Houston , Chicago , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , Milpitas , Atlanta , Dawsonville , San Diego , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews

5.0

Jul 4, 2014

Great experience!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Everyone on the team has the opportunity to get a monthly bonus. The training tools are unlimited. Management trains you constantly and helps you overcome your opportunities and acknowledges your successes.

Cons

Dress code changes and your responsible for your own attire per their standards w/ no reimbursement. Can be frustrating.

5.0

Jul 3, 2014

Love the culture!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

My experience at Coach has been phenomenal. For a retail company (which are some of the worst to work for), I have gained so much experience and being pushed out of my comfort zone on the daily was very beneficial to my professional skills. As a male selling high-end fashion items to predominantly female customers, it was not easy by any means, however I felt more rewarded when I had more satisfied customers. They really ensure that you are growing within your position. They also are very good about rewarding you for your efforts with store credits, and a shared commission if your team makes its monthly goals. There was not a day that I didn't feel comfortable in the Coach environment.

Cons

Leadership turnover seemed to be a problem, but it's that way in any retail environment. Also, for the efficiency they expect with their hourly employees in terms of merchandising and operations, they need to streamline their efforts and practices as any corporate direction and communication seemed to be very convoluted and confusing.

1.0

Jun 30, 2014

Manager

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Nice people overall. Training is there if you request for it. Great perks.

Cons

The micro manageing runs rampant. Upper management either has no clue or doesn't care. If your not ecepted... You will be gone! HR is s joke, if you have an issue DO NOT let them know. You will be gone. FYI management will build a case and even lie. Not a great place to work .

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