Aug 5, 2023
Poor management, but a lot of great people working in the trenches
Anonymous employee
CodeAI Response
2yWe are saddened to hear that your experience was less than favorable.
We acknowledge that as a company we are not perfect and we make mistakes. There are times when team members are not all aligned with decisions we make. This has led to some tough discussions. Admittedly we lost focus for a while and our highest turnover happened as we refocused on our number one Principle of “Our Students and teachers are our North Star.” This means we keep our teachers and students at the center of everything we do.
Hearing from our team is important because we are committed to learning and nurturing a positive work environment. As part of this commitment, we regularly survey our team to understand their experience and improve it. We take the time to understand results, alongside the team, and design data-driven plans to tackle challenges. For example, we invested in manager training as a result of last year’s survey.
One key focus area now is improving communication. Given our team’s feedback, we are investing time in clarifying communication channels and working with managers to ensure our team’s questions, concerns, and feedback are addressed in a timely manner. If any current employees are experiencing challenges at work, we encourage you to speak to your manager or the People & Culture team.
While we have numerous people with education experience on our leadership team and company, we do view ourselves as a tech organization. The educators on our team continue to dedicate years of service to create amazing products for students and thrive in our culture. We are in awe of these team members and their work with decision-makers on local, state, and federal levels and how they have helped, and continue to help, shape our organization in profound ways.
Code.org usually hosts two annual company get-togethers, a tradition started after our company transitioned to remote work following the pandemic. These gatherings offer our geographically dispersed team a chance to connect in person and enjoy various activities such as learning and celebrating together. Evening adventures, such as dinners or karaoke, are optional. Post-event surveys help us gather feedback to enhance the experience, and we greatly appreciate our planning team's efforts in organizing these events.
Thank you for taking the time to share your thoughts and experience.