Cogent Communications reviews

The CEO, lack of sales opportunities, all off net. Call call call is the motto. You start with an empty CRM and spend time Googling leads and hunting them though their database of which all are taken by some new rep. You are considered a good rep if you get to 20% of quota. When Covid forced everyone to work from home the CEO went on eBay and bought hundreds of 10 year old Dells and had them re-imaged for the sales force. They are mandating return to office 5 days a week and most offices are in downtown areas. No compassion from upper management. The only people upper management care about is the original investors in the company, but the worst part about this role and company is that you just simply cannot succeed or make any money due to their structure, network setup, old data centers that are capped, and race to the bottom with price for service. Constantly firing and hiring. CEO has no issue with calling his employees frauds. They pay reps a little money when they fire them not to post anything bad about them online. Proceed with caution

Between hostile training managers, arrogant sales engineers, and service delivery coordinators that treat the customers like punching bags, I am astounded that Cogent has stayed in business. This is definitely a place that if you can make it through the first 5 years on your base salary you'll be fine... The VAST majority of reps here don't hit quota so whatever they tell you in the interview is a lie.... you won't make much more past your base because the rules of account ownership are so strict that unless someone quits, you can't work anything worthwhile.... this isn't really a sales job as much as it is a wait and see job... I have many co-workers who are jumping ship and I am tempted to follow them...