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Cogent Communications

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Cogent Communications reviews

2.3

23% would recommend to a friend

(892 total reviews)
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Dave Schaeffer

22% approve of CEO

23% positive business outlook

Cogent Communications has an employee rating of 2.3 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cogent Communications employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

892 reviews
1.0
Jan 2, 2019

STAY AWAY!

Recommend
CEO approval
Business Outlook

Pros

None whatsoever. The salaries seem high at first glance, but once you realize that you will NEVER hit your targets to get commissions, you will find that the pay is bad and you are being set up to fail. Fresh graduates: you will not get proper business training here. Experienced sales people: desperation is the only reason why experienced and talented sales people work here. Work here, get your ramp money and leave at 6 months before they chew you up and spit you out!

Cons

Where should I begin? Every single sales person here says that this is by far the worst company they have ever worked for. - The company is a revolving door and extremely unstable for sales people. The market is not segmented, sales people can " build cases" to take another sales person's account! Consequently, there is a very hostile environment that is deliberately created by management. - Horrible work/life balance. The directors/managers are cops who watch how long you've been at lunch. They will deduct from your pay/vacation balance if they think you haven't put the right amount of activities in the system. No working from home under any circumstance (although all the work can be remote). Employees have sued the company over bad work conditions and unfair work hours related to overtime, so the CEO takes the progressive and smart decision to ban working from home entirely! - Dirty, dusty offices with no windows. - Over half the company's employees are sales people. Only 5% of all sales people actually hit targets (that tells you something). - Due to the hostile environment, sharing success stories, teamwork and collaboration is nonexistent. - Almost all sales people are put on plan at some point. ** an example of Cogent's quirkiness and unfair treatment: they are holding a sales acceleration summit in Vegas, but if you are on plan then you cannot attend! Very humiliating and unjust- especially since going on plan is just part of the employment cycle here. Needless to say, very low morale. The CEO actually tells new hires that "70% of you will not be here in 6 months".

1.0
Sep 30, 2017
Recommend
CEO approval
Business Outlook

Pros

There is NO Pro for being an ISR in Herndon.

Cons

You are limited to selling 1 product only. If a client asks for any other service it has to be passed to a NAM. You are basically a lead generator for the NAMs/GAMs Management is useless/ not helpful. Micromanagement from VP all the way down! Extremely high quota Will cause you to be stressed for no reason

1.0
Jan 28, 2023
Recommend
CEO approval
Business Outlook

Pros

There's an endless supply of coffee and soda

Cons

Racial slurs are acceptable along with management harassing you daily. HR will do nothing to help you. You can tell anyone including Directors/HR/Legal and CEO and they will do nothing. The previous reviews are all spot on.

Viewing 13 - 15 of 892 Reviews

Glassdoor has 919 Cogent Communications reviews submitted anonymously by Cogent Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cogent Communications is right for you.