Coinstar reviews

3.6

65% would recommend to a friend

(117 total reviews)

Kevin McColly

90% approve of CEO

62% positive business outlook

Coinstar has an employee rating of 3.6 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coinstar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

117 reviews
2.0
Aug 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are good along with the movie rentals to the employees. The food eveyone brings in is also quite good...

Cons

Micro-management, terrible training, lack of direction from Management Team in the tax department. Unprofessional and juvenille behavior in the tax management team. The gossip and constant loud laughing is quite unprofessional and very distracting. Too many senseless meetings!

2.0
Jul 9, 2012

Too much drama

Recommend
CEO approval
Business Outlook

Pros

The pay is very good compared to the work

Cons

The company has no solid direction. There are teams of 12 people with 4 to 5 managers. Very HR top heavy. There were at least 3 HR reps for my department of less than 15 people. No career advancement. Management and HR talked nonstop about how employees needed a clear career path but when anyone tried to establish a way to make it happen they were shot down in endless meetings. To many egos to get anything done. People will completely kill projects simply because they didn't think of it. There is way too much political drama. No one wants to take accountability for decisions and employees pay the price.

2.0
Apr 20, 2012

Good benefits, the rest just depends

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Ok pay Great bonus program Nice offices

Cons

No career advancement Lots of fingerpointing and no accountability Original culture of redbox is gone Employee morale is at all time low and people are leaving in herds Lots of questionable activities and treatment in multiple functional areas New hires are brought in without any direct experience and treat employees like they are incompetent No advancement for high performers, only promos go to people who can kiss up, but had inadequate technical and people skills Why does everyone in Management think PIP's are necessary? If someone isn't a fit, let them go. I've never seen such a demanding, ego boosting and inappropriate process. Certain members of management continue to abuse this process to cover up for their inadequacies and to cover their behinds.

Viewing 94 - 96 of 117 Reviews

Glassdoor has 124 Coinstar reviews submitted anonymously by Coinstar employees. Read employee reviews and ratings on Glassdoor to decide if Coinstar is right for you.