Does Coinstar pay their employees well?

According to anonymously submitted Glassdoor reviews, Coinstar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Coinstar. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Coinstar?

65% of Coinstar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coinstar 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Coinstar?

Field Service Technician (9) , Field Technician (6) , Manager (6) , Director (4) , Customer Service Representative (3) , Senior Software Engineer (3) , (2) , Bilngual Customer Service Representative (2) , Field Service Representative (2) , Product Manager (2) , Sales (2) , Senior Manager (2) , Senior Systems/Business Analyst (2) , Shared Services (2) , Software Quality Assurance Engineer (2)

What are the pros of working at Coinstar according to real employee reviews?

"good benefits" ((in 10 reviews)); "up feel, good leadership, emphasis on work" ((in 4 reviews)); "Free movies and free snacks." ((in 3 reviews))

What are the cons of working at Coinstar according to real employee reviews?

"Oh can't forget, chaos, chaos, chaos, and did I say clueless management??" ((in 8 reviews)); "Upper Management, very poor when it comes to communication with the rest of the company" ((in 3 reviews))

What are employees saying about Coinstar layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coinstar layoffs and their outlook for job security at Coinstar in 2026.

What are the top reviewed Coinstar locations?

Bellevue , Seattle , Salt Lake City , Phoenix , Dallas , Oakbrook Terrace , Oak Brook , West Chicago , Peoria , Saint Louis , Springfield , New York , Tucson , New Gloucester , Omaha , Charlotte , La Vernia , San Antonio , La Mirada , Los Angeles , San Diego , Kennewick , Kent , Belvue , Gulf Breeze , Tampa , Boston

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Coinstar

Coinstar reviews

3.6

65% would recommend to a friend

(117 total reviews)

Kevin McColly

90% approve of CEO

62% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.3

Senior management

3.1

Career opportunities

Coinstar has an employee rating of 3.6 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coinstar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

117 reviews

5.0

Feb 3, 2011

A great experience learning the ropes to customer service, with many opportunities to broaden horizons.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A great place to show your handle on technology and use your communication skills, friendly work environment, with helpful supervisors.

Cons

Other customer service jobs locally pay better, yet Coinstar still pays above minimum wage and the workplace has less stresssors.

3.0

Jan 7, 2011

smoke & mirrors

Shared services

Recommend

CEO approval

Business Outlook

Pros

Exciting products Growth peroid Some bright, exciting individuals Brand recognition Enthusiasm within the marketing, IT depts

Cons

Lack of cohesive direction Lack of communication across partner groups A lot of miscommunication / bias between shared groups Mistrust and confusion about the future/direction of the company Old guard vs new guard

2.0

Aug 22, 2010

very little opportunity for internal promotions; poor managers abound.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company benefits arehave imroved and they are trying to be a better place to work. Employment is currenlty solid in this industry

Cons

internal promotions exist for the redbox group.Outside talent is brought in for Coisntar; most promtions seem to be in the Operations group. Company has cnumer of employees who left to get ahead, and came back later to finally get promoted. No repercussions for poor mangers; they keep them even when they are flagrant simply becasue they are managment.

Viewing 112 - 114 of 117 Reviews

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Jobs at Coinstar

Global Customer Experience Specialist

Transportation Services Representative

Field Technician, Transport