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      ComEd

      Part of Exelon

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      ComEd reviews

      4.0

      76% would recommend to a friend

      (419 total reviews)

      Anne Pramaggiore

      71% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      ComEd has an employee rating of 4.0 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComEd employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      419 reviews
      5.0
      Apr 27, 2017

      Senior PM

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Variety of benefits, vacation, pay, balance

      Cons

      Poor central location, parking, structure

      5.0
      Apr 9, 2017

      Great, stable place to work.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is #1. Job security. Options to move around in management or you can stay within union and move around as seniority dictates. For anyone who's worked in a call center before, this position is great especially for the pay. Answering questions about bill, taking payments, transferring services etc.

      Cons

      Home-work life balance. If you have daycare aged children you'll probably have to make arrangements with family or hire a nanny due to possible odd hours. Mandatory overtime when the call center needs. Short notice at times, like 30 minutes before the end of your shift short notice. Of course dealing with customers is a con at times, but that comes with the job title.

      4.0
      Mar 16, 2017

      Best Company I've Worked For

      Temporary customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great and helpful attitude of staff, management and co-workers. No weekends as a temp, and medical benefits were offered. Although part time, you usually work 40 hours for months at a time. It is a long term temp assignment typically. Pretty straight forward training and expectations, although it is a nice amount of information to learn about the company and processes, you shouldn't feel in the dark about what is expected of you. Last to be called for storm duty (16 hour emergency shifts). Amazing starting pay and goes up annually. Appears to be great options for growth in the company.

      Cons

      Inbound call center opened 24 hours, so may get an undesirable shift and weekends if selected permanently. Mandatory overtime for permanent CSRs. Temps don't know when they will be turned over to permanent, if at all. This past season, no one was chosen due to budget reasons. Can be stressful taking 100 plus calls a day about utility outages, bill payments, and payment plans as customers aren't always friendly, but for those with the right back ground this is truly is the holy grail of CSR jobs.

      Viewing 358 - 360 of 419 Reviews
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      ReviewsComEd reviews

      Glassdoor has 564 ComEd reviews submitted anonymously by ComEd employees. Read employee reviews and ratings on Glassdoor to decide if ComEd is right for you.