ComEd reviews

Home-work life balance. If you have daycare aged children you'll probably have to make arrangements with family or hire a nanny due to possible odd hours. Mandatory overtime when the call center needs. Short notice at times, like 30 minutes before the end of your shift short notice. Of course dealing with customers is a con at times, but that comes with the job title.

Very little guidance or training. Employees are just dropped into their jobs and expected figure it out on their own. The work processes are unbelievably inefficient. It takes twice as long to get anything done than it should. They have a monopoly and all costs are pushed to the consumer so they have no incentive to remove inefficiencies.