ComPsych reviews

3.9

74% would recommend to a friend

(863 total reviews)
avatar

Paul Posey

85% approve of CEO

78% positive business outlook

ComPsych has an employee rating of 3.9 out of 5 stars, based on 863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComPsych employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

863 reviews
1.0
Dec 6, 2016

"Play" Professional

Recommend
CEO approval
Business Outlook

Pros

You don't have to take your work home - usually. Sometimes you can win a random ticket to a Blackhawks or Bulls game (but you won't know anyone there). Coworkers turned into some of my favorite people. Free bagels and jean day on Fridays. Good office location.

Cons

Drama. Unprofessional upper management. Low pay. High expectations - for work load and professionalism that isn't reflected. Busy work. No room for growth. Treated like a child. Management plays favorites. Low Morale. Low communication. No loyalty. No transparency. Lots of whispering and secrets. Management accepts bribes for promotions.

1.0
Dec 2, 2016

Not what I was hoping for...

Recommend
CEO approval
Business Outlook

Pros

Free snacks and bagels on Fridays. Nice location.

Cons

My disclaimer is that I haven't worked for ComPsych in 2 years. But I'm startled and saddened to see current reviews that reflect the same experiences I had 2 years ago... -Micromanaged to the bone -Poor training / policies changing constantly with no communication of changes -Chained to your desk -Call center environment -You will not get sufficient clinical experience to be a competent mental health professional -3 sick days a year that you need to request in advance (I guess we're all clairvoyant and know exactly what days we will be sick) -Entry level shift is 1-9pm -Very expensive "benefits" -Sub-par salary for masters-level clinicians -Expensive parking ($200/month while I was working there) -No mentorship or guidance from supervisors -High employee turnover - I can't remember my coworker's names since they were out the door as soon as they were in -Little engagement with co-workers since you're chained to your desk -You're expected to complete a comprehensive intake assessment in 5 minutes or less so you can hurry up and take another call -Rapid burnout from tremendous disorganization and high demand from management I could go into greater detail, but I think my experiences are shared based on the other negative reviews on Glassdoor. This company is doing a huge disservice to both its clients and its highly-educated and driven employees that want to pursue careers in mental health.

3.0
Nov 28, 2016

It's gotten better

Recommend
CEO approval
Business Outlook

Pros

Bagels on Fridays, free snacks (cashews and almonds, coffee, tea) The managers are all real kind and approachable. A few have been in our position so are more understanding if a mistake happens. Free supervision Friendly co workers; probably the main reason I have stayed so long They hired more people so the call volume is more manageable. You get raises every 6 months for the first 2 years you're there They give seniored people different tasks so you're not on the phone all day Activities like chili cook off, secret Santa and cubicle decorations A few people in management were let go who were the reasons a lot of employees were dropping like flies. The work environment is a lot less tense.

Cons

They did away with fruit as an alternative, not that that was any good anyway but for those that prefer low carb, it was an option. This job can be stressful. They won't say this up front but it's a call center and you're the first person people reach, which means you're also the person that other departments tend to blame when something goes wrong. At my one year review my raise was a pitiful 3%, which came to $900 more a year. They have since implemented raises but I can't believe I worked that long for such little pay. One call will be someone asking a legal question, the next will be someone that thought about shooting themself that day and the next call will be someone wanting help planning a vacation. The constant anxiety of what call you're going to get next was sometimes too much. Since you're just a number, you're not really valued and rarely given positive feedback, which goes a long way in this job.

Viewing 691 - 693 of 863 Reviews

Glassdoor has 890 ComPsych reviews submitted anonymously by ComPsych employees. Read employee reviews and ratings on Glassdoor to decide if ComPsych is right for you.