ComPsych reviews

Training is useless , you sit in zoom for a month while the trainer reads off the PowerPoint .After 4 weeks of “ training” you are expected to start taking calls, you’re resource is one note which isn’t useful when it comes to searching for information that you need . BEWARE calls are very depressing and lots of callers call in upset and angry because of their frustration towards our claim process . Ive had callers threaten to report us due to their experiences with us . I’ve been yelled at and spoken to very rudely . Calls can last an hour long . Team leads are not helpful and don’t care about you’re mental health their main focus is production .! How are you expected to reach 40 calls everyday when callers are angrily venting and crying to you, speaking about their suicide attempts and mourning loved ones deaths .this company does not appreciate you’re efforts you are just a number .

Working at this company with terrible, repulsive, unqualified management. Pay is minuscule, management gaslights and commits microaggressions on the daily . the CEO is also a garbage person at person and a bigot at the worst. Their HR dept. enables toxic behavior and practices. One time I brought up being asked to work overtime without being offered pay for those hours and their HR rep (who was later promoted) advised that "everybody works extra without pay, I worked 60 hours this week and I'm not complaining about it". They don't value workers or work. Their mantra is take advantage of people while they are young and looking for experience or are older and need a job. They will underpay you and offer no opportunities unless you have a connection to the executive team. Also tech is crazy behind, all the computers are from the 90s and their systems are archaic.