Comcast Retail Service Associate reviews

3.8

67% would recommend to a friend

(200 total reviews)
avatar

Brian L. Roberts

66% approve of CEO

69% positive business outlook

Retail Service Associate employees have rated Comcast with 3.8 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Retail Service Associate professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Retail Service Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

200 reviews
5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

great place and culture is good

Cons

work life balance could be better

4.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay with a lot of things to learn

Cons

A lot of bs to deal with in stores. Upper management didn’t handle alot of things that was happening in the stores

3.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

High earning potential without a degree. Excellent 401k match. Better than comparable retail roles at other companies.

Cons

Extremely political advancement structure, top performers will still get denied promotions if you don't suck up. Lacking on PTO. Still retail dealing with karen customers all day.

Viewing 7 - 9 of 200 Reviews

Glassdoor has 20,358 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.