Comcast Retail Service Associate reviews

3.8

67% would recommend to a friend

(200 total reviews)
avatar

Brian L. Roberts

66% approve of CEO

69% positive business outlook

Retail Service Associate employees have rated Comcast with 3.8 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Retail Service Associate professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Retail Service Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

200 reviews
4.0
May 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission (some reps make more then the managers) 6% 401k match dollar for dollar Fun team Stable growing company

Cons

Management doesn't know how to inspire team High turnover Commission structure has changed which makes it a little harder to make money but if you hustle the money is there

4.0
May 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Being at the forefront of technology, the latest and greatest and providing the best entertainment experience. Great benefits, great commission payouts and good hours. All tools are available to succeed just need to use them.

Cons

System issues, not being trained fully on new upcoming products which causes delays. Price raising in certain taxes and fees that you're not aware of.

5.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, no micromanagement, meet different people everyday, rewarding when helping someone with there issues, uncapped commission, 3 weeks paid vacation

Cons

Sometimes there isnt enough staff on hand to cover the amount of traffic coming into the store, the computer systems at times crash which can backup the store in time management

Viewing 190 - 192 of 200 Reviews

Glassdoor has 20,358 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.