Comcast reviews

3.8

69% would recommend to a friend

(18,787 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Discounted cable... Free coffee.. No supervision, no one cares culture. Ok benefits.

Cons

It is ran like a going out of business place: Understaffed, out dated softwares,out dated computers, NO training, poor pay, managers never around, Everybody around you goes to work to look for other jobs. I worked there for many years and, year after year I saw the company decay , managers and directors only delegate, never guide or innovate, pretty much Wing their jobs. HR department none existent. Low Morale in every department. Higher and middle management are probably the poorest I have ever seen. Delegation Maximus. Swim or drown is in full effect Most swim......... Out of the pool when they realize how things are ran here.

5.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

It's mind control... we're all turned into zombies by our second anniversary! Brains! I jest. I am constantly amazed by not only the skill and intelligence of my co-workers, but also by their great humor and humility. There are so many genuinely nice people working here that you forget sometimes how much they truly know their stuff. We'll be joking about something, break into a succinct diagnostic crazy ninja code guru haiku, then go back to talking about their kid's poo. Even the customary know-it-all alpha geeks will hob-nob with us lesser mortals. The same core of people have been here a while, with several great key additions, so we're in general a bit more mature and reserved. This is the perception from the engineering department, anyway. I don't know what those marketing guys are doing, but I'm sure it's not good :)

Cons

The benefits package is no Microsoft plan -- we are a subsidiary of Comcast so we get their mediocre plan. Fortunately that's the limit of our daily contact with the mother ship, other than getting free cable and having to gloat at those who are weak and helpless (there is actually a required class on this, but the training system is so bad that no one can find a browser that will actually open the course file. I wish I could say the same for the rest of their lame corporate training stuff). The upper management has gone through a few changes recently; our saintly founder CEO Ian Blaine left and Marty, his replacement, doesn't really have the same level of leadership and charisma, which can certainly be important for the long-term success of a company. The verdict is still out on that. We'll see.

1.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

discounted cable, internet and phone. Co-account planners were very helpful.

Cons

Overworked and underpaid! No work balance. Account Planners work long hours and weekends. If you need to leave a little early than usual, your supervisor would ask you to flex it, which doesn't make sense because account planners are salaried. The salary is ridiculously low for the amount of workload, stress and long hours of work. Not to mention the turn over in this department is significantly high. Account planners couldn't wait to get out of this nightmare department. The supervisors of account planners are useless because they're too busy hiring account planners and filling in for the APS who left.

Viewing 31 - 33 of 18,787 Reviews

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