Comcast reviews

3.8

69% would recommend to a friend

(18,813 total reviews)
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Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Mar 25, 2018

Don't bother

Recommend
CEO approval
Business Outlook

Pros

Good benefits, free cable if you live in a Comcast zone, awesome president club rewards when you achieve your goals.

Cons

they are top heavy in management and the higher the manager , the more out of touch. Ridiculous goals. Micro managed with the details rather than letting sales people do what they do best. Too much admin work. If you like being in the office you'll be happy but you won't sell anything. They roll out new initiatives that don't work and for the size of the company they should be more advanced. Do not file a complaint with HR or you will be targeted. Their motto is Comcast Cares. No, it doesn't.

1.0
Mar 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Work for them for 2 years. The benefits are good. Your co-workers are your best friend you better be nice to them.

Cons

1st on training they pay you $18 (very attractive pay) they basically lie to you saying that is the average pay, IS NOT. The regular rate 10.15p/h then PRAY to make your commission or pass your score card. Once you get out of training they just drop you to the water you better start swimming. Supervisor are not support at all, most of them don't know nothing and the one that know they get slam by everyone. If you take to many calls ( this is a call center HELLO you suppose to be on the phone) your average % of sales drop and you get the minimum commission. You can bring 10,000 of revenue but your RGU is 43% cause you took to many calls, you lucky if you maybe get $900 on commission. Comcast make money no matter what! This is a employee recycle bin where you are just a number. All they care is to have someone on the phone to get the calls. They don't care about what the customer wants they just want you to stuff them with everything. They give you a survey every month cause they want to know your ideas and concern but they hear what they want to hear. They make you think they care but NO they don't.

2.0
Feb 13, 2018

Xfinity Sales Professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for Comcast for five years as a Direct Sales Representative (XSP) and It was once a great place to work. The Insurance was decent, Upper Management seemed to care about the employees. Work-life balance seemed to be important. Discounted employee services was nice. I enjoyed and actually looked forward to coming to work and being part of a team!

Cons

However; as the years' past upper management, culture, and requirements changed drastically. So much had been taken away, they made it harder to meet the quotas. The expectations to sell was higher, and very little was given to the customer. Unfortunately, there was wasn’t much room for advancement unless you wanted to move or travel far for less money. The Supervisor’s position became a joke, no successful rep wanted the position. Mainly sub-par reps would take the positions to get out of the field. If your ideal supervisor sits in the office with there feet propped up on the desk this is a perfect fit for you

Viewing 340 - 342 of 18,813 Reviews

Glassdoor has 20,328 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.