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      Comcast

      Is this your company?

      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,826 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Jul 6, 2014

      Why do you think they are doing so much Hiring? Most employees there have been at that call center less than 3 years.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      good medical good vacation made good money over ten years ago, not now

      Cons

      They do not care about their employees. You are penalized for the calls you take even though a massive majority are misdirected from third party groups. Management does not care or understand what goes on there. Call Center was extremely depressed when I was there and applying for financial help, food stamps and help from churches. Employees who had been there a while were fired for new cheaper employees. No morality in the company ethics. Employees there were doing shady things to make unreasonable metrics. Comcast did everything they could to reduce our money.

      1.0
      Jul 6, 2014

      Company that encourages FRAUD-minded individuals

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, has a FEW decent individuals who work there

      Cons

      Company boasts about having "core ethics" but only hires scammers and thieves who commit millions of dollars in fraud while the company turns a blind eye. Somehow these same people keep getting promoted while those who are ethical, honest, and try to promote similar qualities in their workers are met with backlash and have their wrists slapped. They will do anything and everything to make as much money as possible at the cost of their customers and employees.

      3.0
      Jun 28, 2014

      Amazing company and superior services to sell, but bogged down by processes for processes sake

      Business account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Selling the best product/service in its class that customers need. our products/services are superior to our competitors -if you can sneak around the processes and be a top sales person, you can make a good living -employee stock purchase program is great! (15% discount) -free/low cost xfinity services for your home -good large company benefits like medical/dental, 401K match up to 4.5%, good vacation and flex time offering

      Cons

      -processes for processes sake- management asks sales executives to enter data that they know we do not have accurate info on just so they can hit their metrics to the folks in the ivory tower determining the metrics, this = waste of time, under-productive workers, workers who can not hit their sales goals because they are spending time on fake data -the company seems to not care about their clients

      Viewing 454 - 456 of 18,826 Reviews
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      Glassdoor has 20,344 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.