Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Comcast

      Is this your company?

      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,831 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Aug 19, 2022

      Circling the Drain

      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice commissions WHEN you make enough sales. 12 week PAID parental leave after the birth / adoption of a child.. must be there 90 days first. A covid screening system that pays you to miss work when sick.

      Cons

      Outrageous sales goals for all stores, regardless of actual traffic or socioeconomic demographic of the town. A minimum sales benchmark (lower than goal) where you get advanced on the 5 step track toward termination for every month you miss it that is within 6 months of having missed it before. It's called the Sales Success Plan lol. Requires you to have available Flex and Float PTO available to cover absences. Vacation can't cover it for the absence part (like if you were out of Flex and Float). Not very friendly to families with kids and even more so towards single parents due to the limited amount of time to go around for your whole family. Customer just want to lower their bill and you have to convince them that they actually need to add TV services to their bill. ROACHES: Customers return bug infested equipment to stores, from their bug infested homes, so sometimes you track the bug to your own house. I've literally seen a few roaches in my house ever since I started working there. Never had that happen before.

      avatar
      Comcast Response
      3y
      Thank you for your review and for your honest feedback. We're always looking for ways to improve and become better for both our customers and our employees. We will ensure your feedback reaches the appropriate people.
      2.0
      Aug 3, 2022

      Good and the Bad

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great learning opportunities and chance for advancement. Comcast has a whole has a solid content footing. The overall company will evolve and find a way through leadership.

      Cons

      Constant reorganization. (Typically every 18-22 Months since 2014) Struggles supporting their AE's appropriately, so they can use their time to sell. Way too much structure and micromanaging. Effectv struggles to remain profitable and is not growing for local teams. Sales Rep counts continue to go down, clients continue to feel that old traditional media does not have answer. As the company rolls out a demand platform, teams are reluctant to support. Their strategy to push Multi-Screen is solid, but competition and confusion in the market continue to sneeze their product offerings.

      5.0
      Jun 8, 2022

      Takes Care of Employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I started at Comcast I thought they were a s**t company. I needed a job though so I applied and got my foot in the door. Over the following 10 years my perspective changed and I grew to appreciate how they treat their employees. Comcast has helped me out personally and they have taken care employee friends of mine as well. They helped me stay with the company when I moved states, and I got nothing but support when my partner had a major health issue that required I take many days off work. I'm eternally grateful for that. The culture has significantly changed for the better since I began my career too, and it feels like the leadership in the company cares about the wellbeing of employees. I always recommend applying to Comcast when friends complain about their boss and/or workplace. The pay and benefits are pretty good as well. Free internet!

      Cons

      It can sometimes be hard to progress your career quickly. Desirable positions are often highly competitive so you must really stand out. Some departments are moving back to the office. But not all. I would suggest asking about working from home if you apply and it isn't clearly a virtual position.

      avatar
      Comcast Response
      4y
      Thank you for your review and for letting us know that we’re on the right track. We love hearing examples like this that demonstrate what makes working at Comcast so special. We think it’s pretty special too.
      Viewing 550 - 552 of 18,831 Reviews
      Related searches: Comcast jobs | Comcast salaries | Comcast benefits | Comcast interviews | Comcast conversations
      ReviewsComcast reviews

      Glassdoor has 20,349 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.