Pros
Nice office. Free cable and internet.
Cons
Starting pay is $3 more than minimum wage but the call center expectations are outrageous. 1 minute of personal time allowed per day, only allowed to go to the bathroom on breaks or lunch which is only a 30 minute lunch. And they don’t even have sit stand desks unless you want to fill out a long packet about why you need an accommodation. It shouldn’t be an accommodation! Upper management doesn’t care about our constant complaints about how low the pay is because they make way more. Over half the agents working here have to have a second job just to afford bills. I highly suggest that you think about the value of your frontline team and how much better we would all perform if we didn’t have to work 2 jobs.
