Comcast reviews

3.8

68% would recommend to a friend

(18,789 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Free Comcast service for your home

Cons

Horrible micromanagement and constant turn over. If you have a manager they are either brand new to the company or drinking the same corporate KoolAide. Benefits are not that great for a Fortune 50 company.

2.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Great internet product. Really no competition in the market once customers are educated on pricing per meg. Business Branding has gotten better over time.

Cons

Not a Customer Driven organization. Poor customer service internal and external. Upper management doesn't seem to care about their people. Sales organization has turned into a revolving door. No one knows what they're doing.

2.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and coworkers. You build a strong comraderie with your fellow employees, much like soldiers on a battlefield, and you will likely develop PTSD at this place as well.

Cons

Nobody, anywhere, knows what the actual policy is on any given situation. Your local management will tell you it's a national policy, and then if you call corporate they will tell you that it's a local policy. Our area manager loves nothing more than firing employees for any minor infraction, his e-mail signature is a quote from Machiavelli and he treats the workplace as a constant war between himself and employees he considers nothing more than temporary help. The worst thing you can possibly do is follow the company's own Comm Tech progression program, this will guarantee you a swift exit from the company.

Viewing 76 - 78 of 18,789 Reviews

Glassdoor has 20,302 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.