Comcast reviews

Annoying machismo among the overwhelmingly male tech support staff; a great deal of sexism in the workplace that I noticed even as a guy. Also lots of talking bad about co-workers behind their backs, and lots of drama. The company is owned by Comcast, so procedural HR stuff in general is cumbersome, filled with red tape, and we had to use the same terrible employee portal as the rest of Comcast, which was even less functional for us, as we were a part of Comcast but not really.

I worked in Consulting Services (CS) so this review is specific to that group. thePlatform is a very flat organization with little transparency into leadership decisions. There is no career path or upward mobility for project managers, solution architects (SA's), or Customer Solution Engineers (CSEs). A couple SAs were promoted to management while continuing their SA work, but those promotions were silent, unannounced, and appointed (as opposed to open to multiple internal applicants). No project manager, as of Feb 2015, has been in the CS group for more than three years. During my 3+ year tenure the PM role in CS experienced the highest level of turnover in the company: at least 11 PMs left or were let go. For perspective, when I left in Feb 2015 there were 6 PMs (3 FT, 3 Contract). Training was difficult to get approved, the review process in my group lacked formality and was winged, and optimism about future career or professional growth non-existent and difficult to discuss.