Comcast reviews

3.8

68% would recommend to a friend

(18,789 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Mar 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits (event tickets, contests, discounts, free cable) Local office, Fortune 50 company Decent training for new reps Sales Assistants are great Good office comaraderie (not much lead stealing)

Cons

Unfair to commissioned sales reps--the more you succeed, the more you are punished with lower commission and higher quota. Keeps the hard-working rep's commission when a client pays late. Yep, the company keeps the rep's commission for themselves! Complaints about lack of selling time go dismissed. Honestly, so much data entry to enable them to fire you whenever while maintaining account records eats up 70% of the work time. HR is not there for employees, it's there for management and it is filled with lack of support and lack of personalization. LOTS of micro-managing.

1.0
Jul 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Comparably good benefits. A good learning experience (One learns to think on their feet in an extremely stressful, changing and mission critical environment.). Minimally rewarding.

Cons

Poor compensation for the tasks assigned to the employee at a CAE level (Service/Advanced Product Group). The management does not balance the needs of the business with the needs of the employee Draconian attendance policy. Unrealistic employee standards. High stress. Corrupt office politics and favoritism. Exceptionally hard to move up and out of the call center.. Negative working conditions Poor support tools. Toxic working environment.

1.0
Apr 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Free/Discounted Cable / Phone / Internet Service.

Cons

Not sure how Comcast gets the title of "Best Place to Work in XX". I walk into to building and see unhappy customers waiting in line EVERY DAY (all the VPs and Directors don't seem to care EVERY DAY) and walk into the office where empty cubs everywhere. Very depressing place to work.

Viewing 82 - 84 of 18,789 Reviews

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