Is Comcast a good company to work for as a Winback Direct Sales Representative?

Winback Direct Sales Representative professionals working at Comcast have rated their employer with 3.0 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.8 out of 5 stars. Search open Winback Direct Sales Representative Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Winback Direct Sales Representative interview questions at Comcast .

Does Comcast pay Winback Direct Sales Representative employees well?

Winback Direct Sales Representative professionals rate their compensation and benefits at Comcast with 3.1 out of 5 stars based on 16 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Winback Direct Sales Representative salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (334) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (204) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3721 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1246 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 870 reviews)); "Good work life balance and learning" ((in 696 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 517 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 294 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 241 reviews)); "Poor leadership and lack of aspiration for a best in class in house agency" ((in 234 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 200 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 178 reviews))

Comcast Winback Direct Sales Representative reviews

3.0

1% would recommend to a friend

(16 total reviews)

Brian L. Roberts

1% approve of CEO

99% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Direct Sales/Winback Representative employees have rated Comcast with 3.0 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Direct Sales/Winback Representative professionals have an average working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Direct Sales/Winback Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

16 reviews

2.0

Aug 12, 2012

Nice products but customer service and installers arÉ killing Comcast

Winback direct sales

Recommend

CEO approval

Business Outlook

Pros

Great, industry-leading products and services.

Cons

Customer service is rude, less than helpful and downright nasty. Why do these people take jobs in regular contact with people when it's obvious that they HATE people. Installers are hit or miss. Some are great but many also hate people, are not very thorough nor helpful and seldom finish the installation completely. All this makes for lower and lower retention rates after promotion ends, and makes winback sales reps jobs increasingly difficult. Comcast's reputation in the market continues to plummet. They need to spend enormous dollars on advertising to compensate.

1.0

Aug 6, 2012

Unfair changes to compensation plan

Direct sales/winback representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, not tied down to an office

Cons

Comcast changed comp plan and dropped our salary by around 12k. They also eliminated yearly raises and stock options. Turning into a churn and burn sales job. Poor morale. Can't provide sales promotional material that isn't expired on a timely basis.

4.0

Oct 17, 2011

I really like their benefits program

Winback direct sales representative

Recommend

CEO approval

Business Outlook

Pros

Plenty of diversity in the workplace. Several career path opportunities. Over 25 paid days off even for new hires between vacation, flex days and Holidays.

Cons

In my job direct sales you must work in your assigned turf. Sometimes the area assigned is not the most desirable part of the city. You also need to work in inclemate weather.

Viewing 10 - 12 of 16 Reviews

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Comcast Winback Direct Sales Representative reviews

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Reviews by job title

Nice products but customer service and installers arÉ killing Comcast

Unfair changes to compensation plan

I really like their benefits program

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