Is Comcast a good company to work for as a Winback Direct Sales Representative?

Winback Direct Sales Representative professionals working at Comcast have rated their employer with 3.0 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.8 out of 5 stars. Search open Winback Direct Sales Representative Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Winback Direct Sales Representative interview questions at Comcast .

Does Comcast pay Winback Direct Sales Representative employees well?

Winback Direct Sales Representative professionals rate their compensation and benefits at Comcast with 3.1 out of 5 stars based on 16 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Winback Direct Sales Representative salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (334) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (204) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3708 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1258 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 857 reviews)); "Good work life balance and learning" ((in 720 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 516 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 289 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 237 reviews)); "Poor leadership and lack of aspiration for a best in class in house agency" ((in 226 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 208 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 172 reviews))

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Comcast

Comcast Winback Direct Sales Representative reviews

3.0

1% would recommend to a friend

(16 total reviews)

Brian L. Roberts

1% approve of CEO

99% positive business outlook

Ratings by category

3.1

Compensation and benefits

3.0

Culture & values

3.0

Diversity & inclusion

3.0

Work/Life balance

3.0

Senior management

3.0

Career opportunities

Direct Sales/Winback Representative employees have rated Comcast with 3.0 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Direct Sales/Winback Representative professionals have an average working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Direct Sales/Winback Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

16 reviews

5.0

Apr 19, 2011

Great company to work for. I have nothing but positive experiences.

Direct sales representative, winback

Recommend

CEO approval

Business Outlook

Pros

The company communicates with its employees,and management has been very supportive.

Cons

I think the sales side of the company is different from the customer care side. From the sales perspective, it is an ideal company to work for. Quotas are obtainable and compensation is unlimited. You have to work, but you can make A LOT of money.

3.0

Jan 5, 2011

Alot to Overlook, Hard Uncomfortable Work but Very Rewarding....

Direct sales - winback

Recommend

CEO approval

Business Outlook

Pros

-Inexpensive Comcast Service. (if you live in a Comcast area) -Good Health Benefits. -Alot of Support and Motivation from your fellow Comcaster's, Supervisor's and your Manager. -Adaquate Training. -Good number of sick days, Personal and Vacation days. -Good Pay. -Free Comcast Merchandise to use for work. -You only knock on doors for half of your shift. -They invest alot of money in you. -Supervisors will help you get your sale and will back you up.

Cons

-Must work in the rich areas as well as the bad areas. -Quota is difficult to reach. -Your supervisor can track where you go, how long you've been out and how many doors you've knocked on. -Strict about when and how long you go door to door.

3.0

Jul 16, 2010

Decent job, less $ then advertised though.

Direct sales - winback

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great co-workers (in my case), the job is never boring.

Cons

MANY people have a very negative impression of Comcast; many doors you'll knock are impossible to sell based on poor prior experiences. Exposure to the elements can be tough, extreme heat & cold, on your feet for 6-7 hours straight, complicated order entry/technical process -- you only get paid for a sale if a tech completes the work properly, meaning that a bad tech can equal lost commission. Billing questions from customers after sale is done, lack of support handling customers-- can equal less time for selling.

Viewing 13 - 15 of 16 Reviews

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Great company to work for. I have nothing but positive experiences.

Alot to Overlook, Hard Uncomfortable Work but Very Rewarding....

Decent job, less $ then advertised though.

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