Comcast reviews

3.8

69% would recommend to a friend

(18,807 total reviews)
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Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Presidents Club is an awesome reward.

Cons

Upper management is clueless. Products are rolled out without being fully tested. Technology is far behind which is hard to believe considering the size of the company. Management by intimidation. Culture encourages you to report bad behavior. Beware if you do, you'll suffer retaliation. Best advice: train here, then go work for a company that appreciates your skill and creativity.

1.0
Jan 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent benefits for health care and paid time off. Courtesy cable services help subsidize most of the bill of cable and Internet but has increased in price throughout the years pretty quickly north.

Cons

Job security is a joke and pay even worse. Everytime you blink your eyes you are losing money somehow someway. Commission structures become more and more unrealistic and equally unrewarding. The use of many untrained contractors to control every department of the company has led to poor communication internally and a very cold work environment that becomes exponentially stressful as the days move forward. Employee welfare has diminished on a downward spiral since the name change to Xfinity and through purchases and business " developments". My whole department was laid off over the telephone on a group conference.

1.0
Jan 4, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and you get to meet all kinds of people.

Cons

Most days the sales department over books work so even without any delays you cannot complete your days assignments and expect to get off on time unless you skip lunch. Then add in delays like having van issues, getting gas, having to use the restroom, or most commonly ending up on a job that is far larger than the work order suggests and you're now late to multiple jobs. There is no communication between the departments, everyone is only watching out for themselves. Sales screws over everyone to make quota, FTC screws over the techs to empty the pool of work, and the techs have to either screw over customers to cut corners and cancled jobs or be in trouble for missed time frames and over time. In essence everyone looses except for upper management.

Viewing 127 - 129 of 18,807 Reviews

Glassdoor has 20,321 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.