Comcast reviews

3.8

69% would recommend to a friend

(18,828 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Jun 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Comcast in Washington tries very hard to provide everything the technicians need to do their job safely and effectively.

Cons

Things change all the time and the company does not always give the technicians enough time and training ahead of a product or service release to be well prepared. Also, your rating is based on whether or not customers call for service within a month or two of an installation or service call and it counts against a technician even if it was something that the technician could not prevent.

2.0
Jun 22, 2012

Comcast

Recommend
CEO approval
Business Outlook

Pros

Ok benefits. I liked my co-workers.

Cons

Uncompetitive salaries, very difficult to move up. A lot of layoffs.

4.0
Jun 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Great company with grreat products... good concept and plans/

Cons

outpri ce most people..and competitors. Should not look for the premium payment, yet offer nominal services. Customer service leaves a lot to be desired. Reduced outreach to customers, fewere telephone hours, and automating many processes does not make you attractive. People want to speak with people when something electronic doesnt work... not another machine directing you to do something, when it necessarily wont fix the problem.

Viewing 18124 - 18126 of 18,828 Reviews

Glassdoor has 20,346 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.