Comcast reviews

3.8

69% would recommend to a friend

(18,811 total reviews)
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Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The coworkers were the best part of the job but it was a grind! Wish I had more positives but I don't!

Cons

Customer service sabotaged sales efforts and when you sold a deal you braced for problems. Lots of micro-management and they didn't realize what the Comcast name means to so many people....bad service!

1.0
Aug 16, 2014
Recommend
CEO approval
Business Outlook

Pros

good benefits very lgbt friendly work environment

Cons

no room for real growth, tools are inadequate to the job. no communication either in the same division or between them. inconsistent procedures and titles from one division to the next. supervisors and senior techs are very rarely available in a timely manner when needed. most employees just don't care and cause problems that the ones that do have to fix which creates further problems with inconsistencies between what a customer is told from one tech to the next

Viewing 247 - 249 of 18,811 Reviews

Glassdoor has 20,326 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.