Great Company but needs to improve on salary to retain talent.
Pros
Phenomenal products with cutting edge technology!!! Finishing construction on 2nd tower in Philadelphia dubbed the "Silicon Valley of the East!" Senior leadership gets it & will remain on technology cutting edge for years. Employee benefits are top notch and employee courtesy service is a nice perk. Company is making improvements in customer experience using NPS system. Tools we have to use to do daily job are good and assist in getting the job done.
Cons
While company IS making strides in employee engagement, there's room to improve!! Biggest area is in salary. My former position was a base plus commission but overall "Total Targeted Compensation" not including benefits or courtesy service was far below similar positions in competitive companies. Because we were in the 'Direct Sales' department and a portion of our monthly/yearly compensation was tied to performance; we were not eligible for quarterly company bonuses. There's no clearly defined career pathing or mentorship programs, so advancing is up to employee to network, seek out opportunities and find their own way.
