Comcast Technical Support Representative reviews

- Soul sucking constant meetings that make you feel dead afterwards - Big brother, they monitor everything... I cannot specify enough... EVERYTHING. - Can’t hang up on customers if they curse you out, brings down your mentality and then if you need to take a breather they count time against you in the many systems they monitor you with - Customers are not who they care about and you will be just another nameless face to them - Employees who choose not to network or drink the koolaid often become invisible no matter how amazing they are and smart and kind hearted.. At what cost is the mental health of your employees. They put down people who leave the company because the job is mentally destroying them. That “They could not handle the job”. It’s not that they could not handle the job it’s that the job should not have a high turn over rate with a closet called a “wellness room” dedicated so you can cry your eyes because you can’t hang up on a customer who has verbally abused you for 2 hours straight only for your supervisor to be pissed you were on a long call. A job should not be this stressful. No matter what the pay is, you have to put yourself first because this company won’t.

customers negative attitudes/ high demand to reach metrics can wear you down and effect your mental health