Comdata reviews about "manager"

Inefficient sales process creates headaches for every department, unrealistic sales expectations, strong favoritism among mid-level managers, lack or real change or innovation (i.e. does not invest in product development), lack of opportunities for career growth

Management is unethical. I am aware of multiple instances where my VP as well as other VPs in the organization have made intentional efforts to hide known issues from external and internal stakeholders. Management is unprofessional. As an auditor, I was placed in multiple situations where management openly rejected audit results after being provided with specific regulatory guidance and numerous examples of deficiencies. Management yelled at me and my manager without cause, insulted our intelligence, and pressured us to violate professional audit standards and could not comprehend why we refused to violate said standards. Many VPs and managers are not qualified for the positions that they have and the company fails to recognize the individuals who ultimately drive value. The vast majority of employees refuse to be held accountable for their professional responsibilities and management often assists with excuses instead of making simple process improvements. To my knowledge, the Company does not have a mission, vision, or core values. In short, the Company has no direction. The Company does not care about people. Customer concerns go ignored and in many cases the company deliberately attempts to take advantage of customers through the product fee structure. Additionally, employees are viewed as completely disposable. People are clearly disgruntled and management is either unable to help or does not care. The pay and benefits are below average for the industry. The maximum retirement match of 1% is a complete joke. The company recently renovated the office, but the seating arrangements are horrible. Departments do not sit together. My manager and I were forced to sit around a large group of collections people who were constantly on their phones yelling at our customers. It often was very difficult to focus on our complex and confidential tasks. Our requests to move were repeated denied and our VP legitimately lied to us concerning the status of our requests. I felt undervalued, unappreciated, and unwelcome at Comdata.

Leadership plays favoritism. They are completely out of touch with the clients and the expectations are unrealistic. The product being peddled is inferior and not wanted. The customer service to clients is very poor and the customers are lost faster then you can put new ones in. It is a game to the Directors and Managers as to who stays and who goes. They run the department and let some get away with blatant company violations while others are let go on technicalities. There is no future here. Work till they are done with you and send you down the road.

Management is incredibly disorganized. SDS managers are nice, but seem to have no idea what they're doing. Shockingly poor communication between departments. The nature of the job itself is grueling and miserable.

Salary way under the norm for this position, overworked, too many changes

It’s as toxic of an environment as I’ve ever seen. The way leadership treats their reps is disgusting. I’ve heard many managers brag about how many people they have fired. There is no growth within this company. Leadership will also not accept any suggestion made by reps. It’s very much a “Our way or the Highway” type of scenario.

Everything about the company. Seriously. You don’t get trained, but are thrown into the ringer and expected to succeed immediately. You cold call the same accounts - you rarely get new leads, and even those are usually not even legitimate. But when you have a lead, you have to check 4 different places to make sure it’s legitimate. The employees all whine and complain and the managers feed into it. They do not lead by example, because they, too, are complaining. Even talking poorly about other employees behind their backs! The managers do not manage. They brag about being the biggest and baddest and oldest in the industry and that customers will LOVE to hear from comdata and they’ll be open to talking as soon as you mention that you’re from there, but the clients are all just annoyed. Multiple departments are constantly calling the same accounts and even after they say not interested, comdata just calls again the next week. It’s harassment. Take a job literally anywhere else. This place is not worth the time, unless you need some good money for 3 months and can handle the whining and poor management. The company doesn’t care about its employees, just how much money they can bring in. They don’t care about morale or the ethical way of people handling cases. As long as its in, it’s not their problem and it’s ignored. People are clearly unhappy here but management doesn’t care.