Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)
avatar

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

659 reviews
2.0
Sep 2, 2016

Uncomfortable place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your coworkers are great and it's fun to interact with guests.

Cons

Management is more focused on their bottom line than on providing good hospitality. There is very little loyalty toward the employees and some people who have been with the hotel for a long time (and do great work) are fired without notice or reasoning. We had guests that had been coming to the hotel for many years but stopped after ownership changed and details at the hotel were ignored.

4.0
Aug 3, 2016

Front Desk Supervisor

Recommend
CEO approval
Business Outlook

Pros

Family environment, Good Team, Great place to work, nice property, great senior management

Cons

Very busy during the events, 1 staff per shift at the front desk

4.0
Jul 17, 2016

Front Desk Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not enough pros to mention

Cons

Operations Management is not always friendly

Viewing 604 - 606 of 659 Reviews

Glassdoor has 709 Comfort Inn reviews submitted anonymously by Comfort Inn employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Inn is right for you.