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      Comfort Inn

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      Comfort Inn reviews

      3.3

      49% would recommend to a friend

      (659 total reviews)
      avatar

      Stephen P. Joyce

      57% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.9

      Senior management

      2.8

      Career opportunities

      2.6

      Compensation and benefits

      Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      659 reviews
      4.0
      Dec 19, 2014

      Comfort Inn & Suites, great job, low pay.

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work full time at Comfort Inn & Suites, second shift. You check people in, make sure your guests are satisfied, and do everything you can to make them feel at home. I LOVE my regulars here, they buy me food and keep me company. It is an overall easy job, I love working solo and I spend a lot of my time on Facebook or Netflix. Fridays and weekends are crazy, but make the time go by fast. I'd stay here forever if I could. Management is great, very friendly and helpful when you have problems.

      Cons

      Oh, the pay... If only the pay was higher. Also don't get any health benefits, and I work on Thanksgiving and Christmas with NO time and half... just the same pay rate. Also really no room to advance in your career.

      4.0
      Oct 3, 2014

      Safe, supportive environment in which to work.

      Housekeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      The supervisors and managers are always willing to work with the employees to improve their working experiences. The employees are paid an hourly wage rather than a dollar amount per room. All employees work together to achieve the common goals, which are based on creating a positive experience for the guests. They will hire those who don't have experience in the particular job, so there is always room for those individuals who do have a positive attitude and are drug free. The guests are great to have as customers. The hotel staff has monthly pot lucks, and has a family atmosphere. The business outlook has to always strive to keep up the good work, because the hotel is #1 (2nd year in a row) of the Comfort Inns in the nation!

      Cons

      There is only one elevator, which is as slow as molasses. You will often need to take the stairs, but you will get used to hiking up three steps at a time. Because of the Comfort Inn notebook arrangement, the tip envelope often goes unnoticed in the front pocket of the notebook. So the tip envelope is "out of site, out of mind".

      Viewing 652 - 654 of 659 Reviews
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      ReviewsComfort Inn reviews

      Glassdoor has 709 Comfort Inn reviews submitted anonymously by Comfort Inn employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Inn is right for you.